RETURN POLICY

Thank you your purchase. However if you are are completely satisfied with your purchase for any reason return it to us full off refund or store credit. Please see below for more information on our return policy.

RETURNS

All Returns must be postmarked within twenty eight (28) days of purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item please email customer service at Hi@myprettycuch.co.uk to obtain a Return Merchandise Authorisation (RMA) number, place the item securely in its original packaging and the return form provided and Mail your return to the following address:

My Pretty Cuch Attn: Returns RMA# 124 City Road London EC1V 2NX

REFUNDS

How to receiving your return and inspected the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return. Refunds mighty one to two billing Cycles to appear on your credit card statement depending on your credit card company. Will notify you by email when you return has been processed.

EXCEPTIONS

The following items cannot the return:

• Pierced jewellery
• Menstrual Cup
• Menstrual Disc
• Underwear

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note:

• Items can be returned within 28 days of delivery or store purchase

• Items should be clean, unworn and With tags still attached.

QUESTIONS

If you have any questions concerning our return policy, please contact us at Hi@myprettycuch.co.uk.